What Should You Do If You Were Injured While Riding the NYC Subway?

Every day, hundreds of thousands of people ride the New York City Subway system on their way to one of the city’s five boroughs. The NYC Subway, under the Metropolitan Transportation Authority (MTA), is one of the oldest public transit systems in the world. It runs nonstop, 24 hours per day, 365 days per year. Unfortunately, safety is not one of the things for which the NYC Subway is best known. In 2017, subways in NYC struck 181 people – 44 of whom did not survive their injuries. Every year, people end up with serious and fatal injuries from subway accidents. After an injury while riding a subway in the Big Apple, here’s what to do:

Gather Statements From Eyewitnesses

With an average of 5.7 million daily rides, the odds are high that someone else was on the NYC subway to witness your incident. Someone might have seen you trip over an unsecured object, hit your head, cut yourself on exposed metal, fall down when the subway jolted, or another incident that caused your injury. Get the names and contact information of any eyewitnesses, including their phone numbers for future contact. If they will give you written or recorded statements on the spot, do so while the incident is still fresh in their minds.

Report Your Injury to MTA Authorities

Look for a subway conductor or staff member to report your incident, if possible. Some short trains do not have conductors, in which case you could use a Customer Assistance Intercom at the station. If your injuries look serious, call to request immediate medical assistance at the closest subway stop. Call 911 if someone caused your injuries by assaulting you or through other criminal acts. Report your accident and injuries to authorities and record the name of the person who takes down your incident report.

Go to the Hospital

Go to the closest hospital in NYC for medical care immediately after your accident. Putting off medical attention can make a minor injury more serious, and puts you at risk of problems like infection. Delaying medical care can also hurt your chances of an insurance claim, as the insurance company could use it as proof that your injuries were not very serious – or that your claimed injuries did not happen on the subway at all. Prompt medical attention and official documentation of your injuries from a physician can serve as important pieces of evidence.

Request Compensation Through the MTA’s Insurer

Call the MTA and file an official report. The MTA carries insurance specifically for the coverage of subway-related accidents, injuries, and deaths. The MTA will talk you through the insurance claims process. You might hear from an insurance claims adjuster soon after you make your report. This will be the person in charge of investigating and settling your claim. Before you say yes to a settlement agreement, speak to a subway accident attorney. You could have other options that end in greater compensation.

Talk to an NYC Personal Injury Attorney

NYC subway accidents often result from negligence on the part of the MTA or one of its employees. Snow or ice accidents, slip and falls, faulty equipment, poor lighting, broken platforms and stairs, missing railings, defective escalators, negligent conductors, sudden stops and starts, door malfunctions, inadequate security, and subway derailments and collisions are all examples of incidents that could come down to MTA liability. Speak to a personal injury lawyer in NYC as soon as you can after a subway-related injury to discuss your insurance settlement or your right to file a lawsuit.